Troth Insurance Broking & Consultants Pvt. Ltd
Troth Insurance Broking Consultants is IRDAI licensed insurance broker. This shall include the online platform(s), its mobile application/web application, and other domains owned by M/s Troth Insurance Broking & Consultants Pvt. Ltd.
Privacy Policy:
This Privacy Policy governs how Troth Insurance collects, uses, maintains, and discloses information collected from users (each, a ‘user’) of the http://troth.co.in (individually and collectively termed as ‘Site’). This privacy policy applies to the sites and all products and services offered by Troth Insurance (M/s Troth Insurance Broking & Consultants Pvt. Ltd).
1.1 Personal identification information:
We may collect personal identification information from Users in a variety of ways including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.
1.2 Your personal information may be used for the following purposes:
- To personalize the user experience
- To improve our site and the products and services we offer
- To issue your policy
- To process payments
- To improve customer service
- To send you information and updates on your order
- To send periodic emails in the form of a newsletter, updates about our products, or other promotions. Email unsubscribe instructions will be included at the bottom of each email, or users may contact our support team.
- To contact you via email or phone on your contact details provided to offer you information and services on the product you have opted for. You authorize us to call you for the mentioned purpose for a period of up to 30 days, irrespective of whether you are registered with the NDNC registry.
1.3 Non-personal identification information:
When users engage with our site, we may gather non-personal identification information about them. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our sites, such as the operating system and internet service providers used, as well as other related data.
1.4 Web browser cookies:
A ‘cookie’ is a small piece of information that a web server saves on a web browser so that it can be accessed later. We place both permanent and temporary cookies on your computer’s hard drive. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent.
1.5 How do we keep your information safe?
To protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data maintained on our site, we utilize appropriate data collection, storage, processing methods, and security measures. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
1.6 How do we protect your information?
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
1.7 Personal information disclosure:
We may share your personal information with our other corporate entities and affiliates to assist us in operating our business and the Site, as well as to administer activities such as detecting identity theft, fraud, and other potentially illegal acts, and to facilitate joint or co-branded services that you request when such services are provided by more than one corporate entity. We may share your information with these third parties for those limited purposes, provided that you have given us your permission. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you. We do not share personally identifiable information with such third-party advertising companies. For any purpose, we do not sell or distribute your personal information to any Third Party.
1.8 Websites run by Third Parties:
We may use third-party advertising companies and/or ad agencies to serve ads when you visit our website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this website in order to provide advertisements on this website and other third-party websites about goods and services that may be of interest to you. They may also use information about your visits to this and other websites for targeted advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry-standard technology used by most major websites. No personally identifiable information is collected or used in this process.
1.9 Your Consent:
By using the Website or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this privacy policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage you to frequently check for any change in these terms. “I hereby authorize, and give consent to Troth Insurance to send me, either through itself or through any Third Party service provider, from time to time various information / alerts / SMS / other messages or calls or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry / listed in the National Customer Preference Register or not. I also confirm that by sending any such messages / calls I will not hold Company / Website or its authorized third-party service provider liable / institute complaint against under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as maybe applicable from time to time.”
1.10 Changes to this Privacy Policy:
Troth Insurance has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
1.11 Your Acceptance:
You express your acceptance of this policy by using this site. If you do not agree to this policy, please do not use our site. Following the publication of modifications to this policy, your continued use of the site will be deemed your acceptance of those changes.
1.12 Grievances and Complaints:
Users can contact us for any concerns, service-related or policy-related difficulties, or claim-related questions on our toll-free number 1800 2333 2333 or address your mail to info@troth.co.in
For escalations, customers can write to us at krutika.panchal@troth.co.in or call us at +91 63588 97806