Troth Insurance is excited to announce current job openings for talented and driven individuals to join our esteemed team and contribute towards accomplishing our company's vision. We seek passionate and motivated individuals to exceed expectations in the positions listed below.
To be successful as a relationship executive, you should ensure alignment between our organization’s objectives and each client’s needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients’ interests. Below given is the job description for this job position.
Work & Responsibilities:
Setting customer expectations and revenue goals.
Identifying customer demands and requirements.
Developing plans to address customer-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Planning strategies for customer care and conflict resolution.
Cross-selling products and services to the customer.
Advising customers on cost-effectiveness.
Overseeing the activities of the sales team.
Offering exceptional customer service to customers.
Negotiating agreements with customers.
Maintaining good relationships with customers.
Approaching prospective customers to build rapport.
Taking feedback from customers to ensure they are satisfied with the service.
Adhering to all the rules and regulations of the company.
Researching the competitors and devising plans accordingly.
Staying updated with the latest ways to retain customers.
Bachelor’s degree in Business Administrator, Marketing, or a relevant field.
Sufficient experience working as a Customer Relations Executive or a similar role in Operations Department.
Demonstrate the ability to work in teams and independently.
Excellent organizational and interpersonal skills.
Outstanding oral and written communication skills.
We are looking for enthusiastic and energetic team members for the role of ‘Business Development Officer’.
Lead Generation and Lead Management: Generating new business leads through digital and other mediums, explaining to them the company’s profile, explaining the business model to them, and successful conversion.
Online business agents (PoSP) registration.
After-sales support to the appointed agents.
Coordinating with PoSPs for training, business, claims, and other business matters.
Other related tasks.
Enthusiasm and eagerness to learn new things for career growth.
Good communication skills (In at least one of the languages: Gujarati, Hindi, English)
Basic knowledge of data entry in computer (MS Word, Excel, etc.)